Privacy Policy

Effective Date: August 13, 2026
Last Updated: August 13, 2026

Flyvora operates this online store and website, including the related content, features, products, and services available at https://flyvora.us.

Flyvora is powered by Shopify, which provides the commerce platform used to operate our online store.

This Privacy Policy explains how Flyvora collects, uses, discloses, and otherwise processes personal information when you:

• Visit or use our website
• Browse or purchase products
• Create an account
• Contact customer support
• Subscribe to communications
• Submit a review
• Request a return or refund
• Otherwise interact with Flyvora

In this Privacy Policy, “Flyvora,” “we,” “us,” and “our” refer to the operator of the Flyvora store.

Please read this Privacy Policy carefully. If this Privacy Policy conflicts with our Terms of Service concerning the collection, use, or disclosure of personal information, this Privacy Policy will control for that subject.

Nothing in this Privacy Policy limits a privacy right that cannot lawfully be waived.

1. Personal Information

“Personal information” means information that identifies, relates to, describes, or could reasonably be linked with an individual or household.

Personal information generally does not include information that has been lawfully made public, aggregated, anonymized, or de-identified so that it cannot reasonably be linked to an individual.

The information we collect depends on how you interact with Flyvora, the products and features you use, the technologies enabled on our website, and applicable law.

2. Categories of Personal Information We Collect

We may collect the following categories of personal information:

Contact Information

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Country, state, city, and ZIP Code

Order and Commercial Information

• Products viewed
• Products added to a cart
• Wishlist activity, if available
• Products purchased
• Order history
• Returns, refunds, exchanges, and cancellations
• Discounts and promotional codes
• Delivery and tracking information
• Product preferences
• Customer-service history

Payment Information

Payment information may include:

• Payment method
• Billing information
• Transaction amount
• Payment status
• Limited payment-card details, such as card type or last digits
• Fraud-screening results
• Payment confirmation

Complete payment-card numbers and security codes are generally collected and processed by Shopify or another authorized payment provider rather than directly stored by Flyvora.

Account Information

If customer accounts are available, we may collect:

• Username or account identifier
• Password or authentication information
• Saved addresses
• Order history
• Preferences
• Account settings

Passwords may be processed through Shopify or another authentication provider and are not intended to be visible to Flyvora in readable form.

Customer Communications

We may collect information contained in:

• Emails
• Contact forms
• Telephone inquiries
• Return requests
• Warranty inquiries
• Complaints
• Product questions
• Reviews and feedback

This may include photographs or videos submitted to demonstrate a damaged, defective, incompatible, or incorrectly delivered product.

Device and Network Information

We may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Language settings
• Time zone
• Network information
• Cookie identifiers
• Advertising identifiers
• General location inferred from an IP address
• Other device or online identifiers

Website Usage Information

We may collect information about:

• Pages viewed
• Links clicked
• Search terms entered
• Products viewed
• Shopping-cart activity
• Referring website
• Approximate visit duration
• Interaction with advertisements
• Email engagement, where legally permitted
• Date and time of access
• Website errors or performance information

Marketing Information

We may collect:

• Marketing preferences
• Email or SMS subscription status
• Advertising interactions
• Campaign-attribution information
• Responses to promotions
• Information used to measure advertising performance

Fraud and Security Information

We may collect information reasonably necessary to:

• Verify transactions
• Detect suspicious orders
• Prevent account takeover
• Investigate charge or delivery disputes
• Protect our website
• Enforce our policies

This may include risk indicators supplied by Shopify, payment processors, fraud-prevention providers, carriers, or other service providers.

Inferences

Where permitted by law, we may draw limited inferences about likely interests or preferences from shopping and browsing activity, such as an interest in particular drone accessories or product categories.

3. Drone Footage, Flight Data, and Location Information

Flyvora is an online retailer and does not ordinarily have direct access to a customer’s:

• Drone photographs or recordings
• Flight logs
• Aircraft telemetry
• Real-time aircraft location
• Controller location
• Remote ID broadcasts
• Memory-card content
• Manufacturer drone account

We may receive such information only if:

• You voluntarily submit it to customer support
• It is included in a photograph, video, log, screenshot, or device sent to us
• A connected third-party service transmits it with your authorization
• Collection or disclosure is otherwise permitted or required by law

Before returning a drone, controller, camera, storage device, or other electronic product, remove personal files, memory cards, account credentials, and saved data where reasonably possible.

Do not send flight footage, precise location records, identification documents, or other sensitive information unless it is reasonably necessary to resolve your request.

4. Sources of Personal Information

We may obtain personal information from:

Directly From You

For example, when you:

• Place an order
• Create an account
• Contact us
• Request a return
• Submit a review
• Subscribe to marketing
• Participate in a promotion
• Provide product-support information

Automatically Through Our Website

We may collect information using:

• Cookies
• Pixels
• Tags
• Local storage
• Software development tools
• Analytics technologies
• Advertising technologies
• Server logs
• Similar technologies

Shopify

Shopify hosts our store and processes information needed to provide and improve the commerce services.

Service Providers

We may receive information from providers of:

• Payment processing
• Fraud prevention
• Website hosting
• Order fulfillment
• Customer support
• Analytics
• Email or SMS communications
• Returns management
• Cloud storage

Carriers and Fulfillment Partners

We may receive tracking, delivery, address-correction, return, loss, or damage information from carriers and fulfillment partners.

Advertising and Marketing Partners

Where permitted, we may receive campaign, attribution, audience, or advertising-interaction information from marketing partners.

Other Lawful Sources

We may receive information from public sources, business partners, authorized agents, fraud-prevention networks, government authorities, or another source when permitted by law.

5. How We Use Personal Information

We may use personal information for the following purposes:

Providing Products and Services

• Processing orders
• Processing payments
• Providing order confirmations
• Arranging fulfillment and delivery
• Sending tracking updates
• Managing accounts
• Processing returns, refunds, and exchanges
• Providing warranties or recall information
• Responding to product questions
• Providing customer support

Improving Our Store

• Understanding how visitors use our website
• Maintaining website performance
• Identifying popular products
• Improving navigation
• Personalizing product recommendations
• Testing website features
• Measuring customer satisfaction
• Developing or improving products and services

Marketing and Advertising

Subject to applicable law and your choices, we may:

• Send promotional emails
• Send marketing text messages if separately authorized
• Display advertisements
• Measure advertising effectiveness
• Build or use advertising audiences
• Personalize advertisements
• Remind customers of products left in a cart

You can unsubscribe from promotional emails using the link provided in the message.

Consent to marketing text messages, where offered, is not a condition of purchase.

Security and Fraud Prevention

• Authenticating accounts
• Screening transactions
• Detecting suspicious activity
• Preventing fraud
• Securing the website
• Investigating policy violations
• Protecting customers and our business

Communication

• Responding to inquiries
• Providing order notices
• Sending policy or service updates
• Sending safety or recall communications
• Requesting information needed to resolve an issue

Legal and Compliance Purposes

• Complying with applicable law
• Responding to valid legal process
• Maintaining tax and accounting records
• Enforcing agreements
• Establishing or defending legal claims
• Investigating unlawful activity
• Protecting legal rights and public safety

6. Legal Bases for Processing

Where a law requires us to identify a legal basis, we may process personal information based on:

• Performance of a contract, such as fulfilling an order
• Legitimate business interests, such as security and service improvement
• Compliance with legal obligations
• Your consent
• Establishment, exercise, or defense of legal claims
• Another basis permitted by applicable law

Where processing relies on consent, you may withdraw consent as permitted by law. Withdrawal does not affect processing already lawfully completed.

7. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

• Operate the website
• Maintain shopping carts
• Remember settings
• Process checkout
• Maintain security
• Prevent fraud
• Measure performance
• Understand website usage
• Personalize content
• Support advertising

Cookies may be:

Strictly Necessary Cookies

These support essential functions such as security, checkout, fraud prevention, shopping carts, and privacy settings.

Functional Cookies

These remember preferences and support enhanced website features.

Analytics Cookies

These help us understand how visitors use the website and identify performance issues.

Advertising Cookies

These may be used to measure campaigns, personalize advertisements, or understand activity across different websites.

Where required, we will request consent before using non-essential cookies.

You may manage available choices through the cookie-preference or “Your Privacy Choices” tool displayed on our website.

Blocking cookies may affect website functionality.

8. Global Privacy Control and Do Not Track

Where required by applicable law, we process a recognized Global Privacy Control signal as a request to opt out of:

• Sale of personal information
• Sharing for cross-context behavioral advertising
• Processing for targeted advertising

A GPC selection generally applies to the browser and device sending the signal.

If we can associate the signal with an identifiable Shopify account, we may apply the selection to that account where required and technically feasible.

Other browser “Do Not Track” signals may not have a uniform legal or technical standard and may not be recognized unless required by applicable law.

Additional information is provided on our Your Privacy Choices page.

9. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for legitimate business purposes:

Shopify

Shopify provides our online commerce platform, hosting, checkout, and related services.

Payment Providers

Payment processors and financial institutions process payments, refunds, disputes, and fraud screening.

Fulfillment and Shipping Providers

Warehouses, suppliers, fulfillment partners, and carriers receive information needed to prepare, ship, track, and deliver orders.

Technology and Hosting Providers

Service providers may support website hosting, cloud storage, security, customer accounts, communications, and technical operations.

Customer-Service Providers

Providers may assist with customer inquiries, returns, warranty requests, and support systems.

Analytics Providers

Analytics services may help us measure traffic, website usage, and performance.

Advertising and Marketing Partners

Subject to applicable law and your privacy choices, advertising partners may receive identifiers, device information, commercial activity, or website-usage information to measure or personalize advertising.

Certain disclosures for cross-context behavioral advertising may be considered a “sale,” “sharing,” or targeted-advertising processing under some state laws.

Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, or other advisers where reasonably necessary.

Government and Legal Recipients

We may disclose information when reasonably necessary to comply with valid legal process, protect legal rights, investigate fraud, or address safety concerns.

Corporate Transactions

Information may be disclosed in connection with a merger, acquisition, financing, reorganization, bankruptcy, or transfer of all or part of the business, subject to applicable law.

At Your Direction

We may disclose information when you request, direct, or consent to the disclosure.

10. Sale, Sharing, and Targeted Advertising Disclosures

Flyvora does not necessarily exchange personal information directly for money.

However, depending on the advertising and analytics technologies enabled on our website, disclosures to advertising partners may be treated under certain state laws as a sale, sharing, or processing for targeted advertising.

The categories potentially involved may include:

• Identifiers
• Device and network information
• Internet or electronic activity
• Commercial information
• Advertising-interaction information
• Inferences about product interests

Potential recipients may include advertising networks, social-media platforms, analytics providers, and marketing technology providers.

You may opt out through:

• The “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link displayed on our website
• A recognized Global Privacy Control signal
• Emailing korepajhagry@gmail.com with the subject “Privacy Choices Request”
• Calling +1 (936) 260-5549

You do not need to create an account to submit an opt-out request.

11. Relationship With Shopify

Our store is hosted by Shopify.

Information you submit through our store is transmitted to and processed by Shopify to provide services such as:

• Store hosting
• Checkout
• Payment-related functions
• Security
• Fraud prevention
• Customer accounts
• Analytics
• Commerce features

Shopify may process information in countries other than your country of residence.

Certain Shopify features may use information about interactions with our store and other Shopify merchants. In some circumstances, Shopify may independently determine how personal information is processed.

You can review Shopify’s consumer privacy information at:

https://privacy.shopify.com/en

Shopify privacy requests may be submitted through:

https://privacy.shopify.com/en/portal

Flyvora cannot control or respond on Shopify’s behalf where Shopify acts independently.

12. Third-Party Websites

Our website may link to websites, applications, or platforms operated by third parties.

If you follow an external link, the third party’s privacy policy and terms will apply.

We do not control external websites and are not responsible for their independent privacy or security practices.

A link does not necessarily mean that Flyvora endorses the third party.

Information posted publicly on social media, reviews, or public forums may be visible and reused by other people. Avoid posting confidential or sensitive personal information publicly.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:

• Fulfill orders
• Maintain customer accounts
• Provide support
• Process returns and warranties
• Maintain tax and accounting records
• Prevent fraud
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

Retention periods depend on:

• The nature and sensitivity of the information
• The purpose for which it was collected
• Whether an account remains active
• Applicable limitation periods
• Tax, accounting, or consumer-protection requirements
• Security and fraud-prevention needs
• Ongoing disputes or legal claims

When information is no longer reasonably required, we may delete, anonymize, or securely isolate it, subject to technical and legal limitations.

Backups may retain information for a limited period until they are overwritten or securely deleted.

14. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

These may include:

• Access controls
• Authentication
• Encryption in transit where supported
• Secure payment processing
• Fraud monitoring
• Restricted service-provider access
• System maintenance
• Security review

No website, transmission, or storage system can be guaranteed completely secure.

Do not send complete payment-card information, passwords, government identification numbers, private drone footage, or unnecessary sensitive information through ordinary email.

You are responsible for protecting your account credentials and promptly notifying us of suspected unauthorized access.

Where required by law, we will provide notices concerning qualifying personal-information security incidents.

15. Children’s Privacy

Flyvora is a general-audience online store and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental authorization.

As of the effective date of this policy, we do not have actual knowledge that we sell or share personal information of consumers under 16 in circumstances requiring affirmative authorization.

If you believe a child has improperly provided personal information, contact us at korepajhagry@gmail.com.

A parent or legal guardian may submit an appropriate deletion request.

The sale of drones or accessories does not mean that a minor is legally permitted to purchase or operate them without supervision or compliance with applicable requirements.

16. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.

After unsubscribing, you may still receive non-promotional communications concerning:

• Orders
• Deliveries
• Returns
• Refunds
• Accounts
• Security
• Product recalls
• Legal or policy updates

If marketing text messages are offered, you may opt out by following the instructions in the message, such as replying STOP where supported.

Unsubscribing from marketing does not automatically delete your personal information or close your account.

17. U.S. State Privacy Rights

Depending on your state of residence, applicable law, and whether Flyvora meets the relevant legal thresholds, you may have the right to:

• Confirm whether we process personal information
• Access personal information
• Correct inaccurate personal information
• Delete certain personal information
• Receive a portable copy of certain information
• Obtain information about categories of information collected
• Opt out of sale
• Opt out of sharing for cross-context behavioral advertising
• Opt out of targeted advertising
• Opt out of certain qualifying profiling
• Limit certain uses of sensitive personal information
• Appeal the denial of a request
• Receive equal service and pricing when exercising privacy rights

These rights may be subject to legal exceptions.

For example, we may retain information necessary to:

• Complete a transaction
• Detect fraud
• Maintain security
• Comply with tax obligations
• Keep legally required records
• Exercise or defend legal claims
• Provide a requested service

18. California Privacy Rights

If the California Consumer Privacy Act applies, California residents may have the right to:

• Know the categories and specific pieces of personal information collected
• Know the sources and purposes of collection
• Know categories of third parties receiving information
• Request deletion
• Request correction
• Opt out of sale or sharing
• Limit certain uses or disclosures of sensitive personal information
• Receive nondiscriminatory treatment

The categories of personal information collected, sources, business purposes, and recipients are described throughout this policy.

Flyvora does not use sensitive personal information to infer characteristics about consumers unless separately disclosed.

We do not offer a financial incentive in exchange for personal information unless a separate legally compliant notice is provided.

19. Exercising Privacy Rights

You may submit a privacy request by:

Email: korepajhagry@gmail.com
Subject: Privacy Rights Request

Phone: +1 (936) 260-5549

You may also use the privacy-request or Your Privacy Choices tools available through our website.

Please provide:

• Your name
• Email address
• State or country of residence
• The right you wish to exercise
• Relevant account or order information

Do not send complete payment-card numbers, passwords, or unnecessary government identification documents by email.

20. Identity Verification

For access, correction, deletion, or portability requests, we may need to verify your identity.

Verification will depend on:

• The type of request
• The sensitivity of the information
• The risk of unauthorized access or deletion
• Applicable legal requirements

We may compare information submitted with information already maintained in our records.

If we cannot reasonably verify a request, we may be unable to provide or delete certain information.

We generally will not require identity verification solely to process a sale, sharing, or targeted-advertising opt-out request, although we may request basic information needed to apply the request or prevent fraud.

21. Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a request.

We may request:

• Proof of authorization
• Verification of your identity
• Direct confirmation that you authorized the request
• Evidence of the agent’s legal authority

These requirements will be applied only as permitted by applicable law.

22. Appeals

Residents of certain states may appeal our refusal to act on an eligible privacy request.

Send appeals to:

korepajhagry@gmail.com

Use the subject line:

Privacy Request Appeal

Include your original request, our response, and your reason for requesting reconsideration.

We will respond within the period required by applicable law and provide additional complaint information where required.

23. Non-Discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

We will not unlawfully:

• Deny products or services
• Charge different prices
• Provide a different level of service
• Retaliate against you

This does not prohibit a legally permitted difference reasonably related to the value of personal information or a voluntary financial-incentive program accompanied by required notices and consent.

24. Sensitive Personal Information

We may process limited information that could be classified as sensitive under certain laws, including:

• Account credentials
• Payment information handled by payment providers
• Information used for fraud prevention
• Precise information you voluntarily submit for customer support

We use such information only for legitimate purposes such as:

• Completing transactions
• Maintaining security
• Preventing fraud
• Providing requested support
• Complying with law

Do not voluntarily provide sensitive information unless necessary.

Where applicable law provides a right to limit certain uses or disclosures of sensitive personal information, you may submit a request using the contact information below.

25. Automated Processing

Shopify, payment providers, or fraud-prevention services may use automated tools to evaluate transactions or detect suspicious activity.

These tools may consider factors such as:

• Transaction patterns
• Device information
• Address consistency
• Account activity
• Payment authorization
• Fraud indicators

A transaction may be delayed, reviewed, or canceled based on security concerns.

Where applicable law gives you rights concerning automated decisions that produce legal or similarly significant effects, you may contact us to submit a request or appeal.

Flyvora does not intentionally use automated processing to make decisions concerning employment, housing, credit, education, insurance, or other unrelated high-impact services.

26. International Data Processing

Flyvora serves U.S. customers but uses service providers and operates through a business correspondence address in Hong Kong.

Personal information may therefore be transferred to, stored in, or processed in:

• The United States
• Hong Kong
• Canada
• Countries where Shopify or our service providers operate

Privacy laws in those countries may differ from the laws where you live.

Where required, we or our service providers will use recognized transfer safeguards, contractual protections, or another lawful transfer mechanism.

Personal information may also be disclosed in response to lawful requests by courts, regulators, or government authorities with jurisdiction.

27. Visitors From the EEA, United Kingdom, or Switzerland

Where applicable privacy law provides additional rights, individuals may have rights to:

• Access information
• Correct information
• Delete information
• Restrict processing
• Object to certain processing
• Receive portable information
• Withdraw consent
• File a complaint with a supervisory authority

Where required, international transfers may rely on:

• An adequacy decision
• Standard contractual clauses
• An approved contractual mechanism
• Another lawful transfer basis

These rights and mechanisms apply only where the relevant law governs the processing.

28. Complaints

If you have concerns about our privacy practices, contact us first so we can review the issue.

Email: korepajhagry@gmail.com
Subject: Privacy Complaint

Depending on where you live, you may also have the right to complain to:

• A state attorney general
• A privacy protection agency
• A data-protection authority
• Another applicable regulator

Submitting a complaint does not waive any legal right.

29. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our services
• Website technologies
• Advertising tools
• Service providers
• Legal requirements
• Business operations

We will post the updated version with a revised “Last Updated” date.

Where required, we will provide additional notice or request consent before making a material change.

A policy update does not retroactively authorize processing that was unlawful when it occurred.

30. Contact Information

For questions, complaints, or privacy requests, contact:

Flyvora
Website: https://flyvora.us
Email: korepajhagry@gmail.com
Phone: +1 (936) 260-5549

Business Correspondence Address:

Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

Customer Support Hours:

Monday–Friday
10:00 AM–6:00 PM (GMT+8)

We aim to respond to most inquiries within 1–2 business days.